Reservationist

New York

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Job Description

10 Corso Como is a confluence of culture and commerce, blending fashion, design, dining, art and music in a unique, carefully curated experience. Originating from Milan, this retail philosophy centered around an experiential lifestyle will open its first U.S. location at the Seaport District in New York, which will feature its iconic dining experience.
 
POSITION SUMMARY
 
The ideal candidate is hospitality-driven, energetic, comfortable in a fast-paced environment, and determined to provide guests with the highest quality service. This is an opportunity for someone who wants to learn and grow while working in a friendly, relaxed, but professional environment. This role is responsible for creating an outstanding first impression and positive image of the restaurant.
 
ESSENTIAL JOB RESPONSIBILITIES
 
  • Efficiently and accurately handle reservations, cancellations, and a variety of inquires received from guests, and redirect these inquiries to the restaurant as needed
  • Responsible for maximizing bookings by delivering a warm & friendly, yet efficient reservations service
  • Recognize regular guests and greet them by name
  • Set up the host stand, review reservations, and inspect cleanliness of the dining room
  • Speaking clearly and persuasively in positive or negative situations and responding well to questions
  • Develop a complete working knowledge of the menus
  • Assist in other F&B departments as needed
  • Deliver exceptional service consistently and anticipate guests’ needs
  • Operate ethically to protect the image of 10 Corso Como
  • Maintain a good working relationship with others by promoting teamwork and fostering a harmonious working climate
  • Performs other duties and responsibilities as required or requested
 
KNOWLEDGE, EXPERIENCE AND SKILLS
 
  • Must have a strong sense of urgency
  • Must be conscious of physical presentation, meticulous to detail, and clean work habits
  • Possess the ability to multitask with a calm demeanor and be able to maintain order under pressure
  • Embody a warm and engaging personality with poise and elegance
  • Be professional, articulate, friendly, and punctual
  • Be self-disciplined, show initiative, and demonstrate high degree of drive and determination
  • Possess a positive attitude and strong work ethic with the mentality of a team player
  • Full-time flexible hours are required (able to work breakfast, late nights, weekends, holidays)
 
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