Food Runner

New York

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Job Description

The ideal candidate has a genuine passion for hospitality, energetic, comfortable in a fast-paced environment, and determined to provide guests with an excellent dining experience. This is an opportunity for someone who wants to learn and grow while working in a friendly, relaxed, but professional environment. The Food Runner is responsible for overseeing table maintenance, maintaining the flow of service, and assisting the servers in the dining room.
  • Understand and perform job duties to the expectations
  • Greet each guest promptly, courteously, and graciously with a smile
  • Duties include: delivering food to tables; describing the dishes to guests; performing tableside service; monitoring guest satisfaction; and assisting the kitchen in expediting the service process
  • Develop a complete working knowledge of the menus
  • Deliver exceptional service consistently and anticipate guests’ needs
  • Operate ethically to protect the image of the company
  • Maintain a good working relationship with others by promoting teamwork and fostering a harmonious working climate
  • Performs other duties and responsibilities as required or requested
  • Must have a strong sense of urgency
  • Must be conscious of physical presentation, meticulous to detail, and clean work habits
  • Possess the ability to multitask with a calm demeanor and be able to maintain order under pressure
  • Embody a warm and engaging personality with poise and elegance
  • Be professional, articulate, friendly, and punctual
  • Be self-disciplined, show initiative, and demonstrate high degree of drive and determination
  • Possess a positive attitude and strong work ethic with the mentality of a team player
  • Full-time flexible hours are required (able to work breakfast, late nights, weekends, holidays)